Rsanalb Posted November 29, 2015 Report Share Posted November 29, 2015 I have this problem, I do a pointfile with 15 star, bat every 300-400 seg, the guidding jump 5-6 pix. Can you help me?. Thanks Link to comment Share on other sites More sharing options...
0 Rsanalb Posted January 12, 2016 Author Report Share Posted January 12, 2016 I live in Cuenca, Spain, we very cold and well below the -3 degrees. I've seen the pictures and logs and is exactly the same problem. As you did not notice before I did that mistake? You thiks make a Heater?? Thanks for your story, it's the same problem and the same temperature. someone has solved the problem? It is not just that it takes so long to respond it is not a Chinese mount or the price of a Chinese mount. Link to comment Share on other sites More sharing options...
0 Andrzej F. Posted January 12, 2016 Report Share Posted January 12, 2016 I have very good experiences with contacting Dietmar Weinzinger, Andrzej. (d.weinzinger@astrosysteme.at) Please try it, This takes almost a year now... I really admire your patience, but the problem should be solved. Best regards, Waldemar Hello Waldemar, Thank you for your advice. I have reported my mount DDM60 issue to Dietmar Weinzinger on 07.04.2015. He redirected me to ASA support department and I sent them all relevant log files and pictures. I will perform one more test and send them the results again. Best Regards Andrzej Link to comment Share on other sites More sharing options...
0 Rsanalb Posted January 12, 2016 Author Report Share Posted January 12, 2016 (edited) Hello Waldemar, Thank you for your advice. I have reported my mount DDM60 issue to Dietmar Weinzinger on 07.04.2015. He redirected me to ASA support department and I sent them all relevant log files and pictures. I will perform one more test and send them the results again. Best Regards Andrzej Hello, what version sw have you ? I have the 5.1.1.6 I see in the donwload in the forum the 5.2.1.9. Edited January 12, 2016 by Rsanalb Link to comment Share on other sites More sharing options...
0 Rsanalb Posted January 12, 2016 Author Report Share Posted January 12, 2016 Hello, what version sw have you ? I have the 5.1.1.6 I see in the donwload in the forum the 5.2.1.9. I update the SW ( 5.2.1.9) . and i have the same log: 23:25:20.290: Axis 1 Pos:+001,14° Curr:+05,0A MagAng:+043° PosErr:+3558,83arcsec 23:25:20.315: Axis 2 Pos:+001,81° Curr:+00,1A MagAng:+031° PosErr:-00,03arcsec 23:25:21.330: Axis 1 Error: Position Error 23:25:21.340: Axis 1 trying to autocorrect tracking error 23:25:22.679: Axis 1 Pos:+001,13° Curr:+00,0A MagAng:+043° PosErr:+00,14arcsec 23:25:22.704: Axis 2 Pos:+001,81° Curr:+00,2A MagAng:+031° PosErr:-00,03arcsec It´s a hw problem no a sw problem. The temperature 2ºC Link to comment Share on other sites More sharing options...
0 Rsanalb Posted January 14, 2016 Author Report Share Posted January 14, 2016 I update the SW ( 5.2.1.9) . and i have the same log: 23:25:20.290: Axis 1 Pos:+001,14° Curr:+05,0A MagAng:+043° PosErr:+3558,83arcsec 23:25:20.315: Axis 2 Pos:+001,81° Curr:+00,1A MagAng:+031° PosErr:-00,03arcsec 23:25:21.330: Axis 1 Error: Position Error 23:25:21.340: Axis 1 trying to autocorrect tracking error 23:25:22.679: Axis 1 Pos:+001,13° Curr:+00,0A MagAng:+043° PosErr:+00,14arcsec 23:25:22.704: Axis 2 Pos:+001,81° Curr:+00,2A MagAng:+031° PosErr:-00,03arcsec It´s a hw problem no a sw problem. The temperature 2ºC I have the remote sesion and..... its a mecanical problem The mount go to Austria and i wait for her..... Link to comment Share on other sites More sharing options...
0 Waldemar Posted January 14, 2016 Report Share Posted January 14, 2016 Well, it may be not nice to have it send back to Austria, but I am glad your problem will be solved :-) Waldemar Link to comment Share on other sites More sharing options...
0 Rsanalb Posted January 15, 2016 Author Report Share Posted January 15, 2016 Well, it may be not nice to have it send back to Austria, but I am glad your problem will be solved :-) Waldemar I hope, the worst is the amount of reparation that is giving me afraid Link to comment Share on other sites More sharing options...
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Rsanalb
I have this problem, I do a pointfile with 15 star, bat every 300-400 seg, the guidding jump 5-6 pix. Can you help me?.
Thanks
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